Account Registration and Eligibility

Players must be at least 18 years of age to register an account and participate in real money gaming at SpinGreen Casino. By creating an account, players confirm they meet the legal gambling age in their jurisdiction and accept responsibility for verifying local laws governing online gambling activities.

Each individual may maintain only one account. Creating multiple accounts constitutes a serious violation that results in closure of all accounts and forfeiture of funds. The casino reserves the right to request verification documents at any time to confirm player identity and prevent duplicate accounts.

Accurate information must be provided during registration. Players agree to update their account details promptly if circumstances change. Providing false information or registering under another person’s details violates these terms and may result in account closure and confiscation of funds.

Deposits and Withdrawals

Minimum deposit amounts vary by payment method but typically start at €10. Maximum deposit limits apply per transaction and within daily, weekly, and monthly periods. Players may request adjustments to these limits through customer support, subject to approval and cooling-off periods for increases.

Withdrawal requests undergo security verification to confirm account ownership and comply with anti-money laundering regulations. The casino may request identification documents, proof of address, and payment method verification before processing withdrawals. Processing times vary by method, with eWallets typically fastest and bank transfers requiring longer periods.

Players must wager their deposit at least once before withdrawal becomes available. This requirement prevents money laundering activities. Bonuses carry separate wagering requirements detailed in promotional terms. Withdrawal of winnings from bonuses becomes possible only after meeting all applicable conditions.

Bonus Terms and Conditions

All bonuses remain subject to specific terms that govern eligibility, wagering requirements, game restrictions, maximum bet limits, and expiration periods. Players must read and understand these terms before accepting any promotional offer. Failure to comply with bonus terms results in forfeiture of bonus funds and associated winnings.

The casino reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. Changes do not affect bonuses already activated under previous terms. Players engaging in bonus abuse or fraudulent behaviour face account closure and forfeiture of all funds.

Maximum win limits may apply to specific bonus types, particularly free spins and no-deposit bonuses. Any winnings exceeding stated maximums will be removed upon withdrawal request. Standard deposit bonuses typically do not carry maximum win restrictions beyond wagering requirement completion.

Gameplay and Betting Rules

Players may only bet amounts they can afford to lose. The casino is not responsible for financial difficulties resulting from gambling activities. Responsible gambling tools including deposit limits, loss limits, and self-exclusion options remain available and recommended for maintaining control.

Game malfunctions void all affected bets and winnings. If technical errors result in incorrect payouts, the casino reserves the right to correct the mistake and adjust account balances accordingly. Players should report suspected malfunctions immediately to customer support.

The casino employs random number generators certified by independent testing agencies to ensure game fairness. RTP percentages represent theoretical long-term returns and do not guarantee short-term results. Variance means individual sessions may significantly deviate from stated RTPs.

Account Closure and Suspension

The casino reserves the right to close or suspend accounts at its discretion if terms violations occur, fraudulent activity is suspected, or other circumstances warrant such action. Reasons for closure include but are not limited to underage gambling, multiple accounts, bonus abuse, collusion, use of automated systems, and threatening behaviour toward staff.

Upon closure, the casino will return deposited funds minus any bonus amounts and winnings derived from terms violations. Players may not create new accounts after closure. Attempts to circumvent closures through new registrations result in permanent ban and fund forfeiture.

Players may close their accounts voluntarily at any time by contacting customer support. The casino processes withdrawal of remaining balances according to standard procedures. Self-exclusion provides an alternative for those seeking to stop gambling without permanent account closure.

Intellectual Property and Content Usage

All content on the SpinGreen Casino website, including but not limited to graphics, logos, software, and written materials, remains the property of the casino or its licensors. Players may not reproduce, distribute, or modify any content without express written permission.

Players grant the casino permission to use their username and winnings in promotional materials unless they explicitly request otherwise. No personal information beyond usernames will be published without explicit consent.

Dispute Resolution

Any disputes arising from use of SpinGreen Casino services should first be addressed through customer support channels. The casino commits to investigating complaints thoroughly and responding within reasonable timeframes.

If resolution through customer support proves unsuccessful, players may escalate complaints to the casino’s licensing authority. Contact information for the relevant authority appears in the website footer. Decisions by the licensing authority are final and binding.

Changes to Terms

The casino reserves the right to modify these terms and conditions at any time. Material changes will be communicated to players via email and prominent website notices. Continued use of casino services after terms modifications constitutes acceptance of the updated terms.

Players should review terms periodically to remain aware of current conditions governing their account and gameplay. The most recent version always supersedes previous versions.

Responsible Gambling Commitment

SpinGreen Casino takes responsible gambling seriously and provides numerous tools to help players maintain control. These include deposit limits, loss limits, wager limits, session time limits, reality checks, and self-exclusion options. Players should utilise these tools proactively.

The casino partners with organisations like GamCare and Gamblers Anonymous to provide support resources. If gambling stops being fun or begins causing problems, players should seek help immediately. Contact information for support services appears throughout the website and in account settings.

By using SpinGreen Casino services, players acknowledge they have read, understood, and agree to abide by these terms and conditions. Questions regarding these terms should be directed to customer support at help@spin-green.net.